Since its launch, ChatGPT has been impressing users with its intelligent human-like responses about various topics and fields. Considering this, businesses have now started integrating ChatGPT into their existing apps.
According to a survey, 49% of companies are currently using ChatGPT and 30% are planning to use it in the future. Thus, it is obvious that most of them will also integrate the Generative AI model into their apps to perform internal operations or provide text-based AI-assisted services to their users.
So, if you are also someone who wants to harness the capabilities of the Generative AI model in your mobile apps, this blog is worth a read. We take you through the complete process of enabling ChatGPT into your existing app.
But before moving forward, let’s discuss why you need to implement the GPT 3.5 model into your business mobile app. So, let’s get started.
Why Do You Need to Integrate ChatGPT in Your App?
It is crucial to understand the need to enable ChatGPT in your app before beginning your integration process. ChatGPT serves as a virtual text-based AI assistant bot that analyzes the prompts, or commands, and provides instant results embracing the data on which it is trained.
The benefits of integrating ChatGPT solely depend on the use cases of your mobile application. For instance, if you have a fashion eCommerce application, ChatGPT can act as a buyer’s assistant. Your users can enter the prompts like
“What to buy for casual dinner night”, “Suggest me some men’s semi-formal outfit options for client meetings”, and many more.
Similarly, if you have a travel-booking application, you can use ChatGPT in your customer care chatbot, responding to Frequently Asked Questions by the users, or can also be used as an assistant to users making their travel plans. They can enter the prompts, “10 best places to visit in January in Italy”, or “Suggest me some best beach destinations in Brazil.”, and ChatGPT will give relevant results according to the prompts.
How Integrating ChatGPT in Your Mobile Application Benefits Your Business?
You will get the following benefits by integrating the ChatGPT model into your mobile application:
- Human-Like Responses: The ChatGPT model provides human-like responses to the queries of the users. This capability of ChatGPT plays a major role in enhancing user experience by providing them instant text solutions to their queries while using your mobile app.
- Save time and manual effort: ChatGPT is an AI-powered assistant that responds to prompts leveraging Natural Language Processing (NLP). Users can benefit from the AI model as it can help automate daily tasks and assist in tedious tasks, which eventually saves time and manual effort.
- Efficient Content Creation: You can also enable the ChatGPT model in your app to create text-based, such as website content, taglines, headlines, slogans, documentation, descriptions, and more. ChatGPT can be significantly helpful in creating marketing strategies and producing all kinds of documents.
- Helps with 24/7 customer support: By training the ChatGPT with your own custom data, you can provide 24/7 customer support to your users, while saving some extra dollars. You can leverage ChatGPT in your customer support to address customer queries around the clock.
- Broader Reach to Global Customers: There are times when businesses lose clients because of language barriers. ChatGPT, on the other hand, can tackle this challenge by translating international languages in real time. Moreover, it can also provide you with accurate replies in foreign languages, helping you communicate with global clients effectively.
- Improves personalization: ChatGPT leverages machine learning capabilities to learn from past data. Based on data provided to it, it can offer personalized responses, that provide users with a high level of personalization.
- Provides a competitive advantage: By adding ChatGPT to your existing mobile app, you can get a competitive edge over your competitors in the market. Moreover, you can address user queries instantly, communicate with international clients effectively, and automate your daily tasks, while saving time and other resources.
ChatGPT provides many benefits to the users as well as the application owners depending on the usage of the app. Now, let’s discuss the comprehensive guide to enabling the ChatGPT model into your existing app.
How to Integrate ChatGPT in the Existing Apps
Here is the step-by-step process for enabling ChatGPT into your existing applications.
Step 1. Define Your Requirements
As discussed before, integrating ChatGPT solely depends on your requirements and the use cases of your mobile application. ChatGPT is used for fulfilling various purposes in mobile applications.
For instance, it can be used for creating content or as an AI-powered personal assistant chatbot. Moreover, it can also be used as a customer care chatbot solving frequent issues of the users. Thus, analyze your app’s requirements before adding ChatGPT to your existing app.
Step 2. Acquire API Keys from OpenAI
The next step is to acquire API keys from the official OpenAI website. The API keys for ChatGPT are used by AI chatbot developers to make requests to the ChatGPT API and receive responses from the language model.
These keys allow them to access and use ChatGPT programmatically in their applications or services. Choose the API keys that suit your requirements while being within your budget.
Step 3. Begin with the Integration Process
After acquiring your API keys, you can begin with the integration process of ChatGPT into your existing app. There are three commonly used methods to enable ChatGPT in mobile applications.
- Direct API Call Method: Using the Direct API Call method, you can make HTTP requests directly from your mobile app to the OpenAI API endpoint for ChatGPT.
- Intermediate Server Integration: In this method, developers set up a separate server or backend service that acts as an intermediary between your mobile app and the ChatGPT API.
- Official Libraries Method: OpenAI provides official libraries or SDKs, that include pre-built functions that simplify the integration of ChatGPT into your mobile app.
You can use any of the above-mentioned methods to enable ChatGPT to your existing mobile application. At this stage, you will require coding expertise, but if you are someone who has no coding knowledge, you can hire a top Generative AI development company to add ChatGPT to your existing mobile app.
Step 4. Testing
Once you are done integrating the chatGPT model into your existing mobile application, test it by giving prompts/commands and note its responses to ensure its efficient working.
Step 5. Monitor it Regularly
You need to monitor your ChatGPT model in your mobile application regularly. You need to analyze its performance, response time, quality of responses, and more.
Moreover, you also need to conduct regular security audits to ensure that API keys and sensitive information are secured and there are no errors in the integration.
In a very short time, ChatGPT has gained impressive popularity. Businesses are now integrating GPT models into their mobile applications to offer an enhanced user experience, save time, improve productivity, and more.
By following the aforementioned process, you can also integrate the ChatGPT into your existing app and unlock new doors of success.
List of Popular Apps Having ChatGPT
Now, let’s explore some popular apps that have enabled ChatGPT to enhance the user experience.
- Coca Cola
The leading American multinational company, Coco-Cola has integrated ChatGPT into the app to transform its marketing strategies and consumer experiences.
The company has planned to leverage the potential of AI for target marketing and engage customers with personalized user experiences.
- Instacart
Another leading application, Instacart, an instant delivery app, has added ChatGPT to address the frequently asked queries of the customers while using the app.
The ChatGPT responds instantly to customer queries regarding the order status, payment issues, Expected Time of Arrival (ETA), and many more. The GPT model has significantly improved the user’s experience by offering them instant and intuitive 24/7 customer support.
- Expedia
Expedia is one of the most used travel applications worldwide. Expedia Inc. included an in-app conversational trip planning experience, powered by ChatGPT in its app to provide a whole new travel-booking experience to its users.
The AI conservational model responds to queries related to travel, such as pieces of advice on the best places to visit, popular hotels to stay, and right times to visit a particular destination, that help users make informed travel decisions.
- Shop App
The Shop App, owned by Shopify, is a shopping and delivery tracking app that’s available to customers on Android and iOS platforms. Customers use the Shop app to track packages, find new retailers and products, utilize Shop Pay to make purchases and much more.
ChatGPT-enabled Shop App enhances user experience by providing instant responses related to products, delivery timelines, payment statuses, and more.
- Speak
Speak is an AI-powered language learning app, that leverages ChatGPT to take the language learning experience to a whole new level. Users ask their queries to the AI model regarding language learning, and it helps provide them the relevant responses.
For instance, a user eager to learn French, can ask the ChatGPT,” How to say- Good Morning, How are you today?”, and get an instant response – “ Je vais bien, merci ( I am good, Thank You)”. This way, anyone can learn another language seamlessly using ChatGPT in the Speak app.
- Snapchat
Last but not least, Snapchat, one of the most used social media applications, also integrated ChatGPT into the app. Users leverage the potential of AI to ask queries to the ChatGPT and in return get relevant answers.
For instance, users ask for image captions, the best conversation starters for talking to a stranger, best practices for managing the Snapchat profile, and many more.
Therefore, these are some famous mobile applications that have enabled ChatGPT to improve its working and enhance user experience. In the coming years, we are going to witness more usage of ChatGPT or similar AI-based language models empowering mobile applications.
Summing Up
Nowadays, businesses are approaching to integrate ChatGPT into their existing apps to provide a whole new user experience. ChatGPT gained immense popularity in a very short time because of its user-friendliness, instant and reliable responses, and more.
The major idea behind enabling an AI-powered conversational model is to provide users with an enhanced experience and help them with queries 24/7, without much human effort.
Moreover, if one of your goals is customer satisfaction, you can also enable the ChatGPT model in your application using the process mentioned in this blog.
If you find any difficulties in the integration process or need technical expertise, feel free to reach out to the top Generative AI development company, Quytech, and our experts will assist you in every possible way.
Frequently Asked Questions
Yes, Integrating ChatGPT into an existing mobile app is a great idea. You can offer your users personalized recommendations and address customer queries 24/7 with ChatGPT in your app.
Yes, you would need coding-related technical expertise to enable ChatGPT in your application. Moreover, you can also hire AI developers to do the job for you professionally.
The cost of the ChatGPT integration process depends on various factors, such as the application type, data quality, number of developers, and more. So, we would highly recommend you contact our experts and discuss your requirements to get an exact integration cost.